Photo ID Requirement

Upon scheduling your first appointment with The Glow Clinic, you agree to provide a valid photo identification (ID) before any services are rendered. This requirement ensures the security and integrity of our services and helps us maintain a safe environment for all our clients.

Acceptable forms of photo identification include but are not limited to government-issued IDs such as driver’s licenses, passports, or national identification cards.

Your photo ID will be used solely for verification purposes and will be handled in accordance with our privacy policy. We may take a copy of your ID for our records, but rest assured that all personal information will be treated confidentially and in compliance with relevant data protection laws.

Failure to provide a valid photo ID may result in the cancellation or rescheduling of your appointment.

By booking an appointment with The Glow Clinic, you acknowledge and agree to abide by this photo ID requirement.

Accepted Forms of Payment

At The Glow Clinic, we strive to provide convenient payment options for our clients. We accept the following forms of payment:

• CareCredit: We understand the importance of flexible financing options for our clients. CareCredit offers convenient healthcare financing with flexible payment plans to suit your needs.

• Cash: We accept cash payments for all our services.

• All Major Credit Cards: We welcome payments made with all major credit cards, including Visa, Mastercard, American Express, and Discover.

We strive to make the payment process as seamless as possible for our clients. If you have any questions or require assistance regarding payment options, please don’t hesitate to contact us.

By booking an appointment with The Glow Clinic, you acknowledge and agree to the accepted forms of payment outlined in this section.

Deposit and Cancellation Policy

The Glow Clinic and our staff pride ourselves on ensuring quality treatments and that all of our patients are seen on time without any unnecessary wait times typically experienced with other medical faculties.

Patients require a nonrefundable deposit of $50, which is paid in advance for your service. You can make your deposit over the phone or in person. Please note your appointment is not complete until your deposit is paid. Deposits must be paid within 24 hours of booking your appointment, otherwise it will be automatically canceled. The $50 will be credited toward your service on the day of your appointment.

We rely upon our patient's commitment to keeping the appointments they have scheduled for their convenience. To ensure that you are seen promptly at your desired time, we strictly avoid any overbooking. The Glow Clinic's affordable pricing is carefully calculated upon our patients' ability to keep the appointments they have committed to.

You will receive a call, email, or text to remind you of your appointment a day in advance (if your appointment is on a Tuesday, we will remind you on the previous Saturday (We are closed on Sunday & Monday).

Therefore, please notify us 24 hours in advance if you cannot keep your appointment so we have the opportunity to schedule another patient within your appointment time. Patient agrees that treatment rooms, medical equipment and staff are solely assigned to their treatment appointment and that any no shows, without a minimum of 24 hours notice will be assessed a cancellation fee of $50.00 per session missed debited to their account or a forfeit of a session from their package.

We have consent forms to authorize The Glow Clinic to charge your card on file, according to the terms outlined. This payment is authorization for the non-refundable goods/ services.

At The Glow Clinic, adherence to our appointment policy is paramount to ensure efficient and effective service delivery. As part of our standard procedure, all patients are kindly requested to provide a valid card upon scheduling appointments. This requisite is integral to the completion of your appointment registration and is essential in compliance with our cancellation policy.

Please be advised that your appointment reservation cannot be finalized until your card details are securely stored in your medical records. You may conveniently furnish your card information either in person at our facility or through a secure phone transaction.

It is important to understand that the necessity for maintaining your card on file is primarily rooted in our cancellation policy. In instances of a no-show or cancellations made with less than a 24-hour notice, a nominal fee of $50 or forfeiture of a session applies. We strive to uphold this policy with reluctance, recognizing its implications on our valued patients.

Should you decide to discontinue treatments at The Glow Clinic, you retain the option to have your card information removed from our records. However, please note that the presence of a valid card on file is a prerequisite for scheduling appointments at our facility.

We appreciate your attention to these guidelines and thank you for entrusting us with your care and understanding the importance of our policies in maintaining the quality of service we provide.